Contacts
Thank you for visiting croftersfold.com.au. We value hearing from our readers and do our best to respond to every message we receive. Below you will find everything you need to know about getting in touch with our team in 2026.
How to Reach Us
The only way to contact us is by email. Please send your message to:
To help us assist you faster, please include a clear subject line and as much relevant detail as possible in your message.
What You Can Write About
We welcome messages on any of the following topics:
- Questions about our content — if anything in our reviews or guides is unclear, feel free to ask.
- Corrections — if you spot outdated or inaccurate information (for example, a changed bonus offer or an updated venue detail), let us know and we will review it.
- Feedback — suggestions on how we can improve the site are always appreciated.
- Partnership requests — businesses interested in working with us can reach out via the same email address.
Response Time
We read every message personally. As a small team, we usually reply within a few business days. During busy periods it may take a little longer, so we thank you for your patience. Please avoid sending duplicate messages, as this can slow down our response.
Questions About Your Casino Account
Please note that croftersfold.com.au is an independent review and information website. We are not a gambling operator and we do not run any casinos, pokies venues, or betting services.
This means we are unable to help with matters such as:
- Deposits or withdrawals
- Bonus terms, wagering requirements, or missing promotions
- Account verification, login problems, or account closure
- Disputes over winnings or gameplay
For any of these issues, please contact the customer support team of the casino or venue directly. You will usually find their contact options (live chat, email, or help centre) on the operator's own website.
Need Help With Gambling?
Gambling should always remain a form of entertainment. If you or someone you know is struggling with gambling, free and confidential support is available across Australia.
Gambling Help Online is the national support service, available 24 hours a day, 7 days a week:
- Phone: 1800 858 858 (free call within Australia)
- Website: www.gamblinghelponline.org.au
The service offers counselling, live chat, and self-help resources for gamblers and their families. Reaching out is free, confidential, and available Australia-wide.